Privacy Statement

Section I – What We Do With Your Information

When you purchase from our online store, you give us some personal information like your name, address, and email address during the process. When you browse our store, our system automatically registers your Internet protocol (IP) address so we can learn how our customers’ operating systems and browsers interact with our site. As far as emails go, we will only send you marketing emails about new products, sales, etc., with your permission.

Section II – Consent

How do you get my consent?

When you input your personal information during the checkout process (name, address, credit card info), we imply that you are giving us consent to collect that info for the purpose of the business transaction only. If we ever ask for personal information for another reason besides a business transaction (like for marketing emails), we will ask you directly for expressed consent and give you an option to say no.

How do I withdraw my consent?

If you decide you want to withdraw your consent for us to contact you or collect your info, you can contact us at support@exhalewell.com or (323) 448-3810.

Section III – Disclosure

We may disclose your information to a third party if we are required by law, or you violate our Terms of Service.

Section IV – WooCommerce

Our site is hosted on a shared server run with WooCommerce shopping cart. WooCommerce stores some of your data in its databases and on the WooCommerce application itself. This data is on a secure server that is protected by a firewall.

Payment:

If you complete your transaction through a direct payment gateway (meaning through our site), then WooCommerce will store your credit card information. Not to worry though, this info is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is not stored forever, only for as long as it is necessary to complete the purchase. After the purchase is complete, the system deletes your data. All direct payment gateways follow the standards set by PCI-DSS. The PCI-DSS was established by the PCI Security Standards Council, an organization developed by the efforts of Visa, American Express, Mastercard, and Discover. These rules ensure your credit card information is handled securely by our store and service providers.

Section V – Third Party Services

Any third party service we use will only collect, store, and use your data to the extent that is necessary to do their jobs. Certain third parties, like direct payment gateways, have their own policies about the kind of information we are to provide to them. We recommend reviewing the privacy policies of these services so you can understand how they store and use your data.

It is crucial to remember that some of these parties may have operations or facilities in separate jurisdictions from you or us. So, if you proceed with a transaction that uses the services of these third parties, your data may be subject to the laws of that particular jurisdiction.

For example, if you live in Mexico and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction will be subject to United States legislation, including the Patriot Act.

When you leave our store’s website or are redirected to a third party website or application, this site’s Privacy Policy or Terms of Service applies.

Links:

When you click on links on our site, they may take you to another website. We are not responsible for the privacy practices of these other websites, and we encourage you to read their privacy statements.

Section VI – Security

We take great precautions and adhere to the best industry standards to protect your personal information. When you provide us with your credit card information, it is encrypted with secure socket layer technology (SSL) and stored with AES-256 encryption. No exchange of information over the Internet is 100% secure, but we do our absolute best to make sure your data is safe by following all PCI-DSS requirements and implementing additional industry protective measures.

Section VII – Cookies

Our site uses cookies to record certain kinds of data like session length, items in your cart, and the number of times you visit. You can choose to opt-out of cookies at your own will.

Section VIII – Age of Consent

By using our site, you are saying that you are at least the age of the majority in your state or providence of living. You also have given us your consent to allow any minors in your care to use this site.

Section IX – Changes to This Privacy Policy

We reserve the right to alter this privacy policy at any time. Changes take effect immediately upon their publishing to the site. If we make changes to the policy, we will notify you that it has been updated so you can review the changes and learn what information we collect, when, why, and how we store and use it. If our store ever comes under the management of a new company (through acquiring or merging), your information may be transferred to the new owners so they can continue to serve you.

Questions and Contact Information

If you want to access, change, or delete any information we have about you, file a complaint, ask a question, or need more information, please visit our Contact page. You can also write to us at support@exhalewell.com.

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