Shipping policy

Processing Times

Although most orders ship within 24 hours of purchase from our California warehouse, please allow 1-2 business days for orders to process before they are shipped. 

** Please note we have no control over your package**

Shipping Times

Business days are Monday, Tuesday, Wednesday, Thursday, and Friday. Holidays, Saturdays, and Sundays are not included in business days.

We do not ship to PO boxes for Standard and Expedited shipping.  

Standard Ground Shipping:
Up to 5 business days on average after the order is processed.

Expedited Shipping:
Up to 3 business days on average after the order is processed. Currently not available for orders over 5 lbs and orders shipped to Alaska or Hawaii.

Shipping Rates

We offer faster paid shipping options during checkout for time sensitive orders. Before you pay, you will see your total shipping cost and you can choose the option that is best for you.

Order Tracking

You will receive a tracking number via email once your order has shipped. We use a variety of different carriers to ensure the best experience for our customers. Just click on the number in the shipping confirmation email to track your package!

Need To Make Changes To Your “Ship To” Address?

Please make sure your shipping address is correct before you submit your order. We ship orders daily, Monday-Saturday. So, sometimes we may not be able to intercept an incorrect order before it goes out to the wrong address. 

Where do We Ship to?

Some of our cannabinoids/hemp products cannot be shipped to certain states, based on local laws & regulations. Specific information can be found on the product page.

Kratom Shipping Policy

We currently ship our Kratom products to all states in the U.S. EXCEPT for the following states*:

• Alabama
• Arkansas
• California
• Connecticut
• Indiana
• Louisiana
• Rhode Island
• Utah
• Vermont
• Wisconsin

In addition, we do NOT ship Kratom products to the following cities/counties*: