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REFUND & RETURN POLICY

Money Back Guarantee
We are so certain that you will love our products and the effects they have, that we are
guaranteeing your money back if you do not!
 

**Refund Policy: Excludes any product size of 1 oz or greater. All sales are final for THCA, Delta-8, Delta-9, CBD and HHC flower products of 1 oz or greater.

Refund/Return Policy

All requests for returns or refunds must be made within 90 days of your delivery date. We ask
that you contact us to start the process.
 
Issued Refunds

We issue all refunds to the original credit card you used to make the purchase. You must contact us to request a refund first. After the request is processed, it may take up to 2-3 business days to see the refund reflected on your account statement.

Exchanges/Wrong Items

We strive to be perfect, but we know that’s not always possible! If you received the wrong items, ordered the wrong product by mistake, or just want to exchange a product, we’ll sort it out.

If you have any questions about this process, you can contact our customer service team and they will be able to guide you.

Missing Products

If you received an incomplete order, don’t panic! We’re ready to fix the mistake. Please contact support@exhalewell.com and include your name, order number, and what’s missing from the box. We’ll get the missing products shipped to you as quickly as possible!

Protect+ Shipping Protection

If you purchased shipping protection via Protect+ and your order is lost, stolen, or damaged, please visit claims.exhalewell.com to file a claim.

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